About Vogelbusch:

Quality Management: 
The Quality Policy of Vogelbusch

Quality assurance is our commercial obligation towards our customers and our company. It is essential to guarantee successful business for both.

By systematizing recurring processes we wish to release creative forces in our company, which help us achieve our objectives and should not be wasted on follow-up improvements.

Customer satisfaction is on e our prime company principles. This we reach through high quality of our products and services. The customer defines the degree of quality. Therefore the customer's assess of our quality is decisive.

Every single employee adds to the quality of our products and services by personal commitment. Additionally it is ensured that all quality and product security related processes are planned, controlled and supervised.

By means of a continuous quality improvement process and the commitment of our employees of all levels the quality of our products and services will be continuously improved. All employees and suppliers of VOGELBUSCH are informed about our Quality Policy. The Quality Policy of VOGELBUSCH is regularly discussed with all persons involved and it is checked if it is still adequate. 

The following objectives shall be achieved by introducing quality management according to the international standard ISO 9001:

ensuring customer benefit with a competitive edge
(sophisticated technical solutions, brief construction times, customer personnel training

ensuring integrated services within the working field as a whole
(personnel training, project management)
ensuring close cooperation with customers in order to achieve innovative solutions tailored to suit the customer's needs
(counseling, research & development, patents)
fulfilling contracts as stipulated in customer contracts
superior cost/benefit ratio
(purchasing, low-cost internal procedures, good results)

In view of its significance, the manager has put himself in charge of quality management.

Furthermore, the entire VOGELBUSCH personnel is encouraged to support the quality policy and strictly adhere to the rules and action resulting therefrom. All nonconformities must be reported to the QM.

Dr. Gottfried Sodeck
(QM representative of the management)

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Last modified: 08.09.04 by HaK
 
VOGELBUSCH - The Bioprocess Company
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